Introduction
This Privacy Policy describes how Beetz and its affiliates (collectively “Beetz, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://beetz.in/ (hereinafter referred to as the “Platform”). You may be able to browse certain sections of the Platform without registering with us. We do not offer any products/services under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use, and applicable service/product terms and conditions, and you agree to be governed by the laws of India, including those applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us. This may include information provided during sign-up/registering or using our Platform, such as:
- Name
- Date of birth
- Address
- Telephone/mobile number
- Email ID
- Any information shared as proof of identity or address
With your consent, we may also collect sensitive personal data such as your bank account or credit/debit card information, biometric information, and more. You have the option to not provide certain information by choosing not to use specific services or features on the Platform. We may also track your behavior and preferences on our Platform, and this information will be compiled and analyzed on an aggregated basis.
If you receive an email or call from someone claiming to be Beetz asking for sensitive personal data, do not provide such information. Report any suspicious communications to the appropriate law enforcement agency.
Usage of Information
We use your personal data to provide the services you request. This includes:
- Assisting sellers and business partners in fulfilling orders
- Enhancing customer experience
- Resolving disputes and troubleshooting problems
- Informing you about offers, products, services, and updates
- Customizing your experience
- Detecting and protecting against fraud and criminal activity
- Conducting marketing research and surveys
If we use your personal data for marketing purposes, we will provide you with the option to opt-out.
Sharing of Information
We may share your personal data internally within our group entities and affiliates to provide you access to our services and products. These entities may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose your personal data to third parties, such as:
- Sellers and business partners
- Third-party service providers (e.g., logistics partners)
- Government agencies or law enforcement if required by law
We will not be responsible for the privacy practices of third-party partners. We encourage you to read their privacy policies prior to disclosing any information.
Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorized access, disclosure, loss, or misuse. However, the transmission of information over the internet is not completely secure, and by using the Platform, you accept the inherent risks. Users are responsible for securing their login and password information.
Data Deletion and Retention
You have the option to delete your account by visiting your profile settings on our Platform. This action will result in the loss of all related information. We may retain your personal data for a period no longer than necessary for the purposes for which it was collected, or as required by law. We may also retain data in anonymized form for analytical and research purposes.
Your Rights
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you disclose personal data relating to other individuals, you represent that you have the authority to do so.
You may withdraw your consent by contacting the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line. Note that your withdrawal of consent will not be retrospective.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this policy to reflect changes in our information practices and will notify you of significant changes as required by law.
Grievance Officer
Name of the Officer: Abhishek Chhabra
Designation: Proprietor
Contact Us:
Phone: +91-9319099466
Time: Monday – Friday (9:00 AM – 6:00 PM)
By using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.